Privacy policy
Last updated: July 29, 2026
Privacy Policy
At Zeon Cart (powered by Shopify), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our store or make a purchase.
1. Information We Collect
We may collect the following information when you use our store:
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Contact Details: Name, email address, shipping and billing addresses, and phone number.
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Financial Details: Payment method info, credit/debit card numbers, and transaction details.
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Account Info: Username, password, and shopping preferences.
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Order & Activity: Products viewed, items in your cart/wishlist, past orders, and customer support messages.
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Technical Data: IP address, browser type, device information, and site interaction data (collected via cookies).
2. How We Use Your Information
We use your personal data to:
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Fulfill Orders: Process payments, ship items, manage returns, and communicate order updates.
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Improve Your Experience: Personalize product recommendations and optimize store functionality.
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Marketing: Send promotional emails or targeted ads (you can opt out at any time).
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Security & Legal: Detect fraud, protect user accounts, and comply with legal requirements.
3. Sharing Your Information
We only share data with trusted third parties when necessary, including:
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Shopify: Our hosting provider that processes transactions and supports site analytics.
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Service Providers: Delivery companies, IT support, payment processors, and marketing partners.
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Legal Authorities: When required by law or to protect our legal rights.
4. Your Rights & Choices
Depending on where you live, you have the right to:
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Access, correct, or delete the personal data we hold about you.
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Obtain a copy of your data in a portable format.
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Opt out of promotional emails using the "unsubscribe" link at the bottom of any email.
To exercise any of these rights, please contact us. You can also manage Shopify-specific data settings at the Shopify Privacy Portal.
5. Security & Data Retention
While we implement strong measures to keep your data safe, no internet transmission is 100% secure. We retain your information only as long as necessary to fulfill orders, settle disputes, or satisfy legal obligations.
6. Children's Privacy
Our services are not intended for children. We do not knowingly collect or sell personal information from individuals under the age of majority.
7. Contact Us
If you have questions, complaints, or privacy requests, please reach out:
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Email: zeoncart@gmail.com
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Phone: +92 326 9607669
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Address: Zeon Cart, Lahore, 54810, Pakistan